In this free webinar on April 6th, Opus Research and CX Company will demystify what AI and machine learning means for your organization and identify key steps in building an intelligent assistance strategy to deliver cost savings and a better customer experience.
Brainfood’s Martin Hill-Wilson recently interviewed Opus Research’s Dan Miller about how bots, AI and intelligent assistants are transforming self-service strategies.
In an interview with the Wall Street Journal, Andrew Ng, chief scientist at Baidu, and Neil Jacobstein, chair of AI and robotics at Singularity University, discuss the future possibilities of artificial intelligence. What does it all mean for customer care and digital commerce professionals?
Long-time natural language understanding specialist MindMeld releases a “Conversational AI Playbook” defining four distinctly different technical approaches for building apps that utilize a conversational UI.
With the hiring of former Microsoft Executive Vice President Qu Li, Baidu is making a significant push into building products and services for conversational bots, smart home assistants and self-driving cars.
The groundbreaking Intelligent Assistants Conference series is designed for executives involved in digital commerce, chatbots, emerging technologies, self-service, optichannel authentication & security, customer care, strategy & innovation.
Virtual assistants are conditioning individuals to put more trust in conversational technologies and to try new activities and services. In this report, Dan Miller presents how Artificial Solutions’ Teneo Platform delivers a “user-first” intelligent assistant experience that enables businesses to build intelligent natural language applications on any platform, device or language.
With a suite of analytics tools and predictive capabilities, including the new Watson Virtual Agent, IBM is striving to make AI accessible, dare we even say “easy,” for professionals to leverage.
With a coming-out party at Dreamforce 16, Einstein is mainstreaming artificial intelligence as a viable business tool in developing and maintaining customer relationships.
In this keynote presentation from Intelligent Assistants Conference London, Geraldine McBride, CEO of MyWave, explains the need for customers to take control of their personal data when managing relationships with enterprises and service providers.