In this webinar (Thurs, Feb 20), learn how enterprises are building on the strengths of AI that support automated virtual assistants to make the most out of Conversational AI investments.
Webcasts
Webinar: “Automated Assistance – Shaping the Future of Digital Customer Support”
In this free webinar, learn how digital-first businesses that implement automated, conversational messaging for customer service are making an impact on the bottom line.
Webinar: “How Conversational Intelligence Drives Better Business Outcomes”
On Tuesday, Dec 10th, Opus Research and Marchex discuss how conversational intelligence can boost sales, convert leads and increase close rates.
Webinar: “Global Speech Analytics Survey, Destination 2020”
Why enterprise contact centers are showing growing interest in AI and Conversational Service Automation to bolster employee efficiency and improve the customer experience.
Webinar: “Introducing Visual Speech Recognition”
In this webinar (Sept 17), Opus Research Lead Analyst Dan Miller joins Liopa Co-founder and CEO Liam McQuillan and Fabian Campbell-West (CTO) to discuss how Visual Speech Recognition helps improve voice-first services in real-world situations.
Webinar: “Stop Losing Customers: Listen to Them with Speech Analytics”
Opus Research and the Age of Learning discuss how speech analytics can help you listen to the voice of all your customers, and use the insights to guide business decisions.
Webinar: “Machines Search for Meaning: Tackling the Chaos of Big Data for Customer Care with AI”
How conversational middleware and speech analytics solutions understand the meaning and context of customer conversations to surface business insights.
Webinar: “5 Keys to Success with DIY Chatbots & Intelligent Assistants”
Hear practical insights from real-world, successful deployments of chatbots and intelligent assistants that highlight the importance of combining high quality tools with key strategies and approaches that businesses should keep in mind.
Webinar: “From Speech Analytics to Conversational Service Automation: The Path Forward”
Learn how a new category of Speech Analytics solutions integrates machine learning and natural language generation to create dramatic efficiencies, accuracy, cost savings and return on investment.
Webinar: “Natural Language Processing: The AI-Infused Resource That’s Revolutionizing Automated Care”
As businesses of all sizes investigate how and why to introduce “Conversational AI”, Opus Research and Inference Solutions explain why Natural Language will shape the future of Conversational Commerce.