Enterprises around the world are gaining quantifiable benefits from taking a conversational approach to customer support.

In a recently released a report customers of Helpshift shared experience with Opus Research to document how they have enjoyed significant operational savings by deploying a single platform for conversational support that spans e-mail, web chat, in-app messaging and both live and automated agents (aka “bots”).

In this free webinar on Thursday, Jan 30th, Opus Research and Jeff Saenger, VP of Customer Success at Helpshift, will provide insights into report findings, how you can make a positive impact on your customer service bottom line, and ways to improve customer satisfaction.

Register Here for “Automated Assistance – Shaping the Future of Digital Customer Support”

Categories: Conversational Intelligence, Intelligent Assistants, Webcasts, Articles