Past Opus Research Conversational AI award winners include Johnson & Johnson, USAA, TELUS, FedEx, Hyatt, and others – deadline extended to March 15th!
Articles
Coming to a Device Near You: Generative AI Goes Local and Potentially Personal
Recent efforts by Nvidia and Apple in deploying large language models (LLMs) locally on devices mark an interesting development in the evolution of generative AI technology.
Zoho’s AI Blueprint: Balance Model Size for Maximum Affordability
Zoho aims to select the most efficient and cost-effective option for Large Language Models for each specific task.
For Microsoft Copilots, a Funny Thing Happened on the Way to GA (General Availability)
With a $10 billion investment in OpenAI, Microsoft has a vested interest in charging a hefty retail price for its enterprise GenAI offerings such as Copilot.
Dual Challenges Face GenAI for Self-Service: Unleashing Potential, Navigating Pitfalls
Some companies test the abilities GenAI by simply plugging their self-service chatbot into a large language model (LLM) and opening it up to customers.
Conversational Cloud Chronicles: Expansion Through Consolidation
The year 2024 Is getting off to a fast start for companies consolidating their position in the Conversational Cloud.
Addressing the Threat of Deepfakes with Voice Biometrics (Webinar)
Join Opus Research, SymNex Consulting, and IngenID to gain insights and hear recommendations surrounding factors that ensure successful deployment of voice biometrics.
A Look at Tab: Local Storage of Conversational Intelligence And Its Implications
The Tab, a wearable device with a built-in microphone, aims to bring the power of Conversational Intelligence into our daily lives.
Invitation for Nominations: 2024 Opus Research Conversational AI Awards
Opus Research awards celebrate outstanding achievements in the real-world application of Conversational AI for intelligent assistants, virtual agents, chatbots, and agent assistance.
Calabrio’s Acquisition of Wysdom.ai Recognizing Crying Need for Conversational AI Analytics
Calabrio’s acquisition of Wysdom supports its customers in their shift towards augmenting human agents with AI-powered capabilities.