How Voice, Big Data and Machine Learning Are Connecting the Dots for Conversational Commerce

What attracted the former CEO of one of the world’s largest enterprise IT infrastructure companies to the world of Speech Analytics, Intelligent Assistance and Conversational Commerce?

In a keynote conversation at last month’s Conversational Commerce Conference in San Francisco (#C3SF2018), John Chambers, former CEO and Chairman with Cisco and current founder & CEO at JC2 Ventures, sat down with Uniphore’s Umesh Sachdev and Opus Research’s lead analyst Dan Miller to talk about how AI technologies are accelerating opportunities — and challenges — for both startups and enterprises alike.

The keynote conversation tracked about how the inflection of AI, speech analytics, real-time processing, and conversational technologies are coming together to deliver real business value for brands and businesses.



Categories: Conversational Intelligence, Intelligent Assistants, Intelligent Authentication, Articles, Mobile + Location