As “Voice-First” personal intelligent assistants (Amazon Alexa, Siri, Google Assistant, Cortana, Bixby) continue to proliferate, people are using their own words to take command of their personal AI. This paradigm is fundamentally changing how businesses engage with consumers for customer support and brand engagement.

But it’s not just the big players mentioned above who are bringing innovations to the market. Smaller, nimble firms are recognizing how to use VoiceFirst data to deliver new personalized, services across intelligent assistant devices in the home, car and on smartphones.

In this panel discussion from last month’s Conversational Commerce Conference San Francisco, Katie McMahon, VP & GM with SoundHound, Pino Di Fabbrizio, Co-Founder & CTO with VUI, Inc., and Oren Jacob, CEO & Co-founder with PullString discuss design and implementation considerations for “VoiceFirst” strategies.

Categories: Conversational Intelligence, Intelligent Assistants, Articles