With about a month to go, the time is now to book your place at Intelligent Assistants Conference & Intelligent Authentication Conference (London, 26-27th April) which will bring together influential decision-makers from banking & financial services, retailing, e-government, automotive, e-commerce, system integrators and solution providers discussing use cases and exploring technical challenges to enable you to deliver a better customer experience.

Intelligent Assistants (IAs) are redefining digital commerce and customer care as enterprises introduce intelligent assistants — leveraging interactive voice response, natural language processing, knowledge management, speech analytics, machine learning and, ultimately, artificial intelligence — to incorporate in multi-channel self-service and assisted service strategies.

Intelligent Authentication (IAuth) is the path to simple, trusted digital commerce by offering friction-free, multi-factor identity and verification strategies — including voice & multi-modal biometrics, device profiling, mobile & two-factor authentication — to support secure, simple and highly personalized interactions over digital networks for your customers.

Speakers include:

• Darrius Jones, AVP Enterprise Innovation, USAA
• Casey Royer, Director, Digital Collaborative Solutions, USAA
• Paul Trueman, Product Advancement & Strategy, Enterprise Security Solutions, MasterCard
• Andreia Ferreira, Live Chat Manager, Ticketbis
• Lee Beardmore, Vice President, Chief Technology Officer, Capgemini Business Services
• Martin Kedbäck, Channel Owner, Swedbank
• David Cunningham, Chief Technology Officer, Atos
• Mark Raynes, Technology Manager, Shell Corporation
• And many more…

The Intelligent Assistants Conference and Intelligent Authentication Conference (London | April 26-27) provides a single venue to meet visionaries, solution providers and your peers involved in customer care, contact centres, strategy & innovation, fraud & security, multi-factor authentication, marketing, multi-channel capabilities, customer experience and customer engagement.

To learn more, check out this preview video:

Purchasing a full-conference registration pass for either conference gives attendees full access to all sessions, presentations and networking events for both events. Don’t miss this chance to attend – register here.

Categories: Conversational Intelligence, Intelligent Assistants, Intelligent Authentication, Mobile + Location, Articles

Tags: USAA, London, MasterCard, Artificial Intelligence, identity management, authentication