Recent Posts - page 78
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SpeechPro Partners with PenRad to Bring Voice Biometrics to Healthcare Market
SpeechPro and PenRad team up on a voice authentication solution for healthcare professionals to log onto IT systems, reducing the possibility of infection and solving a real problem in healthcare.
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Webcast: Text: The Silent Channel for Digital Marketing and Customer Care
Opus Research’s Dan Miller and Aspect Software’s Tobias Goebel discuss the factors that enterprise decisionmakers must take into account when planning or deploying text-based Intelligent Assistance.
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Google and Facebook Pursue Different Flavors of Intelligent Assistance
Google and Facebook are stirring up activity in the realm of Intelligent Assistance.
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Dual Evolutionary Paths for Intelligent Assistants
Enterprise Intelligent Assistants (EIAs) are quickly morphing from “assistants” into “advisors,” informed by decades of FAQs, contents of Web chats and transcripts of contact center recordings.
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Amazon Makes Intelligent Assistance Easier With Alexa Voice Services and a Free SDK
Amazon created simple tools and APIs for app developers to use to add a human-like spoken interface to mobile, consumer electronic devices.
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Intelligent Assistants Conference 2015 to be held at W New York October 13-14
IAC 2015 features real-world case studies from executives improving customer experience and self-service efficiency. Valid entries to the Intelligent Assistants Awards (IAAs) receive two complimentary passes to attend.
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Mobile Engagement: How Context Enables Personalized Marketing
With contextual data, businesses can — for the first time — create highly personalized mobile marketing campaigns that engage consumers with the right information, including promotional offers, at the right time.
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Eastern Bank Features Voice Biometrics for Authenticating Banking Customers
In what’s considered a first among North American banks, Massachusetts-based Eastern Bank has publicly unveiled a voice biometrics system for passively authenticating callers into its customer service centers.
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Unleash the Hound! SoundHound to Houndify Intelligent Assistance
Hound raises the bar for rapid, responsive, multi-topic, natural language, spoken input to mobile devices for search, communications digital commerce and Q&A.
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How Google, Apple, and Microsoft Are Building Intelligent Assistants for the Enterprise
The Big Three — Apple, Google, and Microsoft — are devoting significant research and development to improve their personal intelligent assistant offerings and further embed them into an enterprise application ecosystem.