Enterprise Intelligent Assistants (EIAs) offer human-like, automated services as a natural way for individuals to carry out commerce through companies’ voice response systems, websites and mobile apps.

In this report, Opus Research Lead Analyst and Founder Dan Miller defines “Eight Characteristics of Highly Successful EIAs” and identifies 13 firms whose platforms best embody those traits.

Featured Research Reports are available to registered users only.

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For more information on becoming an Opus Research client or receiving the report, please contact Pete Headrick (pheadrick@cgy.bcc.myftpupload.com).

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Tags: Opus Research, customer experience, intelligent Assistants, Intelligent Assistance