Recent Posts - page 76
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Intelligent Assistants Conference NYC 2015 – Agenda & Presentations
#IACNYC 2015 featured interactive panel discussions and real-world case studies to learn how intelligent virtual assistants are becoming the focal point for multi-channel and omnichannel customer communications strategies. See the agenda and select presentations.
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Real-World Case Studies, Future Views, IA Awards, Top Vendors Make #IACNYC the Defining Event for Intelligent Assistance
IAC 2015 is the only global event to showcase real-world case studies depicting how people are naturally turning to intelligent assistants for speedy resolution of their queries through web chat, mobile apps, IVRs and contact center agents.
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RBC’s Offers Conversational Voice Authentication to 18 Million Clients
The largest financial institution in Canada has determined that the time has come to make passive voice-based authentication available to its 18 million clients.
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Does Voice Morphing Trump Intelligent Authentication? Not So Fast
The Voice ID&V community was rattled a when researchers at the UAB asserted that systems can be defeated by hackers using “off-the-shelf voice morphing” tools.
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IBM Watson: A Force Multiplier for Intelligent Assistance
The epicenter of IBM Watson’s developer support efforts (as well as the headquarters for its Watson-based Commerce efforts) is moving to San Francisco
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Five Reasons Why Intelligent Assistants Are Vital For Your Customer Experience Infrastructure
Customer experience professionals must be poised to take advantage of intelligent assistants or automated chat agents that provide personalized service and superior customer care.
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AGNITiO Sells Kivox Mobile Technologies to Cirrus Logic
With the acquisition Cirrus Logic is poised to compete for additional business for simple, secure activation and access that is embedded in mobile phones, connected cars, and the Internet of Things.
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Duer and Siri for Apple TV Showcase How Intelligent Assistants Support Transactions
Baidu’s Duer marries the work that Baidu has done in speech recognition with search services that support the “parsing” of spoken input and indexed Web content.
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Microsoft’s VoloMetrix Acquisition Foreshadows Enterprise Intelligent Advisors
By adding operational analytics specialist VoloMetrix, Microsoft now has the opportunity to deliver future enterprise use cases where insightful, intelligent advisors optimize meeting planning and increase employee productivity.
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PARC, Doc Searls and Facebook Join Impressive Agenda for Intelligent Assistants Conference
IAC 2015 features executives from leading brands describing how virtual assistants for web chat, mobile apps, contact centers and e-commerce increase customer satisfaction, reduce costs and meet tangible business objectives.