In a three-part podcast, “Voice-First” expert Brian Roemmele and Opus Research’s Dan Miller discuss the growing importance and maturity of technologies that support intelligent virtual assistants and bots.
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Doc.ai Leverages NLU for Medical Personal Advisor
With Deloitte named as an early customer, the conversational intelligent assistant will answer patients questions to build out a personal health profile and make predictions about future health outcomes.
TD Ameritrade Offers Facebook Chatbot With Secure Authentication
In developing both a Facebook chatbot and Amazon Alexa skill, TD Ameritrade looks to provide its customers with conversational options for accessing their accounts seeking a truly omnichannel offering.
Real-World Deployments of Intelligent Assistants Highlight Stellar Program for #IAConf
Intelligent Assistants Conference San Francisco goes beyond the hype and technical jargon with a stellar speaker roster & agenda designed to help business executives and decision makers.
JetBlue and Gladly Team Up for Improved Intelligent Assistance
In addition to investing in the company, JetBlue will use the Gladly person-centered platform to provide its customer service agents with a complete view of each flyer’s customer profile and leverage intelligent assistance to enhance traveler service.
[24]7’s Recent Actions Herald Move to Conversational Marketing
As part of the company’s Customer Journey Analytics platform, [24]7 is stepping up the game for intelligent assistance by adding predictive chat, personalization, and search bidding with AIVA as a capable intelligent assistant connecting it all.
Amazon’s Acquisition of Graphiq: A Smarter Alexa and More Pictures, Too
The addition of visual information along with streamed video and audio content will serve to make the use of Amazon’s assistants more compelling across a number of devices, modalities and media.
Fourth Annual Intelligent Assistants Awards Recognize Superior Use of NLU, Machine Learning, AI
Since 2014, the Intelligent Assistants Awards have honored leading brands & enterprises who deliver best-in-class digital self-service.
Don’t Miss A Great Opportunity to Attend Intelligent Assistants Conference San Francisco
Opus Research’s Intelligent Assistants Conference, which began in San Francisco in 2014, is the first, best and only event dedicated to digital self-service
Facebook & Amazon Put Resources Behind Making Bots More Conversational
As “voice first” continues to gain momentum, Facebook and Amazon are leading efforts to make conversational interactions with artificially intelligent automated assistants more natural and seamless.