Santander releases an updated SmartBank app becoming the first UK banking firm to deploy voice payment technology to enable customers to make transfers using voice and taking steps to deliver a future banking experience.
Mobile + Location
MindMeld Report Clears Confusion about Approaches to Intelligent Assistance
Long-time natural language understanding specialist MindMeld releases a “Conversational AI Playbook” defining four distinctly different technical approaches for building apps that utilize a conversational UI.
Opus Research Report: Decision Makers’ Guide to Enterprise Intelligent Assistants
Opus Research presents a comprehensive assessment of the current Intelligent Assistant (IA) and bot solution provider landscape with special focus on 28 vendors offering “enterprise-grade” solutions, accounting for over 2,700 deployments of intelligent assistants among 1,200 customers.
Baidu’s Recent Hire of AI Expert Signals Commitment to Bot Technology and Intelligent Assistants
With the hiring of former Microsoft Executive Vice President Qu Li, Baidu is making a significant push into building products and services for conversational bots, smart home assistants and self-driving cars.
Announcing Intelligent Assistants Conference London 2017
The groundbreaking Intelligent Assistants Conference series is designed for executives involved in digital commerce, chatbots, emerging technologies, self-service, optichannel authentication & security, customer care, strategy & innovation.
BMW: Providing Intelligent Assistance for MINI Owners
While Tesla, Uber, Google and many other companies race to deliver self-driving cars to the market, BMW is staking a claim in next-generation automotive technologies by introducing personal, connected services to its vehicles.
Opus Research Report: “Voice Biometrics Census: Steady Growth of Global Enrollments”
Opus Research’s latest voice biometrics census underscores how voice is a ubiquitous, highly personalized authentication factor with the capability to combine command and control with identification and access management.
Aloft Hotels Announces Voice-Controlled Hotel Rooms
By enabling hotel guests to use natural language to adjust room controls, peruse entertainment options and order food, Aloft Hotels attempts to attract the “early adopter, hyper-connected global traveler.”
Global Brands and Enterprises Gearing Up for IA-Squared 2016
Samsung, FedEx, USAA, Kaiser Permanente, Amazon, Nationwide and Toyota are among many firms interested in learning about how intelligent assistants and intelligent authentication improve the customer experience.
Macy’s On Call: An In-Store, Personalized Shopping Companion
Leveraging technology from Satisfi and IBM Watson, the retail giant’s new service is a location-aware intelligent assistant that can respond to a customer’s natural language requests.