From 2016 Intelligent Assistants Conference & Intelligent Authentication Conference London: USAA’s Darrius Jones describes how his company provides both intelligent assistants and simple security to a highly-diverse and geographically dispersed member base. [VIDEO]
Conversational Intelligence
MasterCard: The Role of Security and Simplicity in Identity Verification
With the rollout of Identity Check, a multi-factor biometric authentication solution, Identity Check, MasterCard has unveiled continuous identity verification as part of a contextually aware multi-layered approach to security in an increasingly connected world. [VIDEO]
Intelligent Assistance For The Hospitality Industry
The hospitality space is a target for disruption, especially the hotel industry. Marriott, Radisson and Booking.com are fighting back with Intelligent Assistance.
The “Fourth Industrial Revolution” – Convergence of AI, IA, and IoT
In this keynote presentation from Intelligent Assistants Conference London, Geraldine McBride, CEO of MyWave, explains the need for customers to take control of their personal data when managing relationships with enterprises and service providers.
Announcing Intelligent Assistants & Intelligent Authentication Conferences San Francisco (Sep 12-13)
Call for speakers for executives involved in digital commerce, customer care, emerging technologies, self-service, fraud reduction, chatbots, continuous authentication, strategy & innovation.
Google Assistant Signals Dominance of Conversational UI
As Google’s newly announced products rollout later this year, more and more customers will be engaging in natural language conversations to find and buy the things they need.
Third-Party Ecosystems: Intelligent Assistants’ Key to Success
As “bots” continue to be the subject of considerable hype, thousands of individual developers and their enterprise-employed counterparts see these intelligent assistants as a means to deliver “conversational commerce.”
Opus Research Report: “Executive Survey on Speech Analytics | Proven Value and Future Potential”
In a survey commissioned by Uniphore, Opus Research asked 500 influential executives in the contact center and customer experience domain about the perceived value of Speech Analytics and to ascertain the impact on plans to procure and deploy such resources in the future.
What Does Viv Mean for Brands and Customer Care Managers?
With a ground-breaking ability to generate code that anticipates complex user queries, Viv offers brands an immediate need to get into the “inner circle” of preferred providers to integrate with intelligent assistant ecosystems.
Joie de Viv: “The Global Brain” Emerges from Stealth Mode
Viv.ai has been one of the Silicon Valley’s best kept open secrets since August 2014, when Wired magazine published an article calling it a “radical AI that does anything you ask.”