With the rollout of Identity Check, a multi-factor biometric authentication solution, Identity Check, MasterCard has unveiled continuous identity verification as part of a contextually aware multi-layered approach to security in an increasingly connected world. [VIDEO]
The hospitality space is a target for disruption, especially the hotel industry. Marriott, Radisson and Booking.com are fighting back with Intelligent Assistance.
In this keynote presentation from Intelligent Assistants Conference London, Geraldine McBride, CEO of MyWave, explains the need for customers to take control of their personal data when managing relationships with enterprises and service providers.
Call for speakers for executives involved in digital commerce, customer care, emerging technologies, self-service, fraud reduction, chatbots, continuous authentication, strategy & innovation.
As Google’s newly announced products rollout later this year, more and more customers will be engaging in natural language conversations to find and buy the things they need.
As “bots” continue to be the subject of considerable hype, thousands of individual developers and their enterprise-employed counterparts see these intelligent assistants as a means to deliver “conversational commerce.”
In a survey commissioned by Uniphore, Opus Research asked 500 influential executives in the contact center and customer experience domain about the perceived value of Speech Analytics and to ascertain the impact on plans to procure and deploy such resources in the future.
With a ground-breaking ability to generate code that anticipates complex user queries, Viv offers brands an immediate need to get into the “inner circle” of preferred providers to integrate with intelligent assistant ecosystems.
Viv.ai has been one of the Silicon Valley’s best kept open secrets since August 2014, when Wired magazine published an article calling it a “radical AI that does anything you ask.”
Brands have the opportunity to gain new customers and deepen loyalty among existing clientele by pushing automated self-service technologies to offer surprising new forms of intelligent assistance.