As more of smart devices appear in people’s homes, the need to be able to control them with voice increases, but we may be setting people up for disappointment.
Conversational Intelligence
CES To Showcase Voice Control and Natural Language
The recurring theme at this year’s CES will be that voice control and natural language are the preferred way for consumers to take charge of electronics.
Google Actions Leverages Api.ai Acquisition
Google has integrated Api.ai much more prominently into its Software Development Kit (SDK).
Redefining UI: Compelling & Conversational Intelligent Assistants
How conversational user interfaces — voice, text, graphical, etc. — are meeting the needs of today’s bots and intelligent assistants? From Intelligent Assistants Conference San Francisco hosted by Opus Research. [VIDEO]
A Three Wish Listicle for Intelligent Assistance in 2017
Tis the season for Listicles – those wonderfully quick reads with the “Top 10” things to look for in the coming year. Entering 2016, as Amy Stapleton noted in this post, the list of trends we were tracking was distilled… Read More ›
Santa’s Little Chatbot Helpers
As 2016 (the “Year of the Chatbot”) winds down, Opus Research’s Amy Stapleton offers up four bots on Facebook Messenger that can play the role of elves and help you simplify the challenge of holiday gift-giving.
Amazon Lex Democratizes Alexa-powered Skills
With the introduction of Lex, Amazon has leapfrogged other metabot providers, like Apple’s Siri and Google Assistant.
Conversational Games Come to Facebook Messenger
Facebook has announced the launch of games that can be played right from within their Messenger instant messaging platform.
Interactions Adds Voice Biometrics to Curo Platform
By adding caller authentication to the Curo Speech and Language Platform, Interactions is offering a customer care solution that reduces fraud, controls costs and enhances customer experience.
Who’s Your Metabot? What’s Next for Intelligent Personal Assistants
As Siri, Google Assistant, Amazon Alexa and other “metabots” build rich, third-party ecosystems, these intelligent personal assistants are unhooking the direct link between brands and their customers. [VIDEO]