Conversational AI is a fast-growing phenomenon made possible by the introduction of vast computing resources, massive amounts of data and the use of cognitive resources to detect patterns that mere humans perceive as understanding and intent recognition.

By taking an open approach, Daisee’s Lisa is a speech analytics solution designed to have an impact far beyond the contact center with the highest level of accuracy in order to make prediction affordable at scale.

In this white paper, Dan Miller, Lead Analyst & Founder, Opus Research, outlines how the implementation of Conversational AI can deliver a more pleasant experience for each customer and could also lead to improved agent and supervisor job satisfaction, lower employee turnover, higher customer value and profitability.

Please fill out the form below to receive a free copy of this whitepaper, and for more information:
Peter Headrick, pheadrick@cgy.bcc.myftpupload.com, +1-415-904-7666

Categories: Conversational Intelligence, Featured Research, White Papers, Intelligent Assistants