In this wide-ranging video conversation, Zig Sarafin describes Microsoft’s many initiatives around speech and the Natural User Interface (NUI). He also describes where Tellme “fits” into the efforts to support accurate recognition and response to spoken input into services like Bing, the Microsoft “Search Cloud” and in automobiles. Definitely worth the 15 minute runtime (Silverlight required, natch!)
Categories: Articles
Cisco’s Dialog Takes Customer Service Beyond the Conversation
Walmart Gives Personal Agents a Place in the Customer Account
When Your Customer Sends an Agent
Opus Research Report: Agentic Commerce, A 15-Year View of a 2-Year-Old Category