As a contact center professional, it’s likely your company is somewhere in the process of evaluating or implementing Generative AI capabilities. Large Language Models (LLMs) fall under the broader umbrella of Generative AI. This classification emphasizes an LLM’s capability to… Read More ›
Giving GenAI its gap year provides “us humans” with additional time to define our own roles and responsibilities vis a vis the new tech.
Join experts from Opus Research and Interactions (Tuesday, May 14) to learn how Generative AI optimizes IVA performance and maximizes ROI.
One theme at this year’s event was unmistakable: the omnipresence of AI (particularly LLMs) and Generative AI across every session and discussion.
The release of Grok, a powerful language model that could democratize access to cutting-edge AI capabilities, is a significant evolutionary step.
The unveiling of Anthropic’s Claude 3 models — Haiku, Sonnet, and Opus — presents an intriguing development in the AI sector, particularly for business leaders keen on understanding the evolving landscape of large language models (LLMs). Like Goldilocks navigating her… Read More ›
Past Opus Research Conversational AI award winners include Johnson & Johnson, USAA, TELUS, FedEx, Hyatt, and others – deadline extended to March 15th!
Recent efforts by Nvidia and Apple in deploying large language models (LLMs) locally on devices mark an interesting development in the evolution of generative AI technology.
Zoho aims to select the most efficient and cost-effective option for Large Language Models for each specific task.
With a $10 billion investment in OpenAI, Microsoft has a vested interest in charging a hefty retail price for its enterprise GenAI offerings such as Copilot.