Opus Research Report: “State of Intelligent Authentication & Fraud Prevention 2021”

Opus Research recently surveyed 250 executive decision makers from multiple industries in the U.S. , Canada, U.K., and Western Europe about business technologies for security, authentication, and fraud prevention.

Respondents reported significant changes in fraud activities during the COVID-19 pandemic, accelerating the need for proven customer authentication and fraud detection strategies.

Based on the survey data, Opus Research and SymNex Consulting present critical themes and near-term predictions for organizations implementing security technologies and comprehensive enterprise solutions.

Featured Research Reports are available for clients and registered users only.

Click Here to View the Report Summary

For more information on becoming an Opus Research client or to purchase the report, please contact Pete Headrick (pheadrick@opusresearch.net, +1-415-904-7666).



Categories: Conversational Intelligence, Featured Research, Intelligent Authentication, Articles

1 reply

Trackbacks

  1. Is the Traditional Contact Center Dead? | Zammo Blog

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.