Phil Libin, Managing Director with General Catalyst, was among a panel of investors discussing the business opportunities for bots & intelligent self-service at the recent Intelligent Assistants Conference San Francisco. [VIDEO]
intelligent Assistants
IBM World of Watson: More Steps Towards Making Enterprise AI “Easy”
With a suite of analytics tools and predictive capabilities, including the new Watson Virtual Agent, IBM is striving to make AI accessible, dare we even say “easy,” for professionals to leverage.
How Talk Talk Group Introduced Intelligent Self-Service to Transform the Customer Experience
With more then 4 million customers, UK’s Talk Talk Group is committed to improving the customer experience by pursuing strategies for intelligent authentication and intelligent assistance. [VIDEO]
Why Enterprises Need to Leverage the Power of Natural Language Interaction
In this keynote presentation from Intelligent Assistants Conference SF, Lawrence Flynn, CEO of Artificial Solutions, outlines enterprise strategies for customer communications in the new era of bots, intelligent assistants and conversational commerce. [VIDEO]
Connecting Splunk’s Use of Predictive Machine Learning with Intelligent Assistance
In using Splunk’s machine learning tools to predict customer behaviors, Dunkin’ Donuts has a tremendous opportunity to leverage those insights for intelligent assistants.
Are Friends Electric: Robots, Intelligent Assistants and Personality
A look at how voice and personality factor into our acceptance of bots and intelligent assistants and our desire to integrate them into our daily lives. [VIDEO]
Opus Research’s 3rd Intelligent Assistants Awards: An Invitation for Companies to Showcase Implementations
[UPDATE: Submission Deadline Extended to August 19] The IAAs recognize conversational intelligent assistants for mobile apps, e-commerce, self-service, and messaging-based chatbots that deliver business value and superior customer experience.
How Intelligent Assistance Could Benefit From Differential Privacy
Differential privacy allows the collection of massive amounts of data, while protecting the privacy of the individual. As intelligent assistants glean deep learning algorithims, will they also protect privacy of users?
How Intelligent Assistance Redefines Self-Service
In the age of bots, messaging apps, and other Conversational Commerce vehicles, keeping pace with customer self-service expectations requires vision, commitment, and probably a bit of daring.
Global Brands and Enterprises Gearing Up for IA-Squared 2016
Samsung, FedEx, USAA, Kaiser Permanente, Amazon, Nationwide and Toyota are among many firms interested in learning about how intelligent assistants and intelligent authentication improve the customer experience.