Recent Posts - page 85
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Opus Enterprise Series: “Voice Biometrics Census: Global Tally of Voice Security and Authentication Implementations”
Opus Research presents the first census of voice biometrics deployments for customer care and mobile applications around the globe, based on the compilation of information about over 150 instances with more than 70 million registered, protected individuals.
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Auraya Mobilizes Voice Authentication with Amorvox for Android
Auraya now offers a version of core software, ArmorVox10, designed specifically for on-device authentication.
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IntelliResponse’s Virtual Agent Will Fit Well With [24]7 Portfolio
[24]7’s acquisition of IntelliResponse is an important step in the development of the conversational engagement model that is becoming necessary in the mobile-first, multi-channel world of digital commerce and customer care.
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How Marketing Leaders (MLs) Can Deliver Results and Keep Their Jobs (Part II)
Second of a two-part series that focuses on three key actions marketing leaders (ML) must take to increase his or her team’s impact and contribution to the company.
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The Mobile Payment Frenzy: Consumers To Make Critical Choices
As both retailers and consumers drive demand for mobile payments, key questions remain: Who handles customer service? Who’s responsible for fraud loss? Privacy and security concerns?
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In a Vote of Confidence for Interactions AT&T Turns over the Keys to Its Watson Business Unit
From this day forward, Interactions will take the lead role in development, marketing, sales and integration of a full suite of automated speech recognition, text-to-speech, natural language understanding and voice biometric-based speaker ID and verification.
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Webcast: “Seven Ways to ‘Kill’ PINs and Passwords”
Just in time for Halloween, Dan Miller, lead analyst at Opus Research, will join Alexey Khitrov, president of SpeechPro Inc., to describe how voice and face recognition mean doom for the most common, and vulnerable, forms of mobile and online security.
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IBM Watson Annexes the Twittersphere Through Partnership
IBM’s partnership treats a real-time feed from Twitter as raw material to fuel insights, output and revenue opportunities for Big Blue’s cloud-based analytics, customer engagement platforms, and consulting services, respectively.
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Enacomm and VoiceVault Partner on Voice Authentication Service
VoiceVault’s voice biometrics engine to be integrated into Enacomm’s phone-based, customer service solution to provide secure and convenient authentication.
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How Marketing Leaders (MLs) Can Deliver Results and Keep Their Jobs
First of a two-part series that focuses on three key actions marketing leaders (ML) must take to increase his or her team’s impact and contribution to the company.