Recent Posts - page 80
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CallMiner Teams with SpeechPro to Support “Speaker Separation”
A partnership between analytics specialist CallMiner and SpeechPro programmatically distinguishes between a caller and a company representative.
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New Details on Real World Voice Biometric Implementations
Voice biometrics-based solutions are gaining greater visibility with the general public, thanks to implementations by some of the most respected companies in the financial services industry.
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Meet the Leaders in Voice Authentication and Secure Digital Commerce
VBC New York 2015 (May 4-5) is an opportunity to learn to how voice and multi-modal biometrics can help fight fraud, delight customers and deliver enterprise value.
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Acuity Brands Acquires ByteLight To Shore Up Indoor Location Software for LED Lighting
The acquisition — for cash certain assets and patent portfolio — is a significant boost for Acuity Brands to offer indoor positioning services for retailers to engage mobile shoppers.
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Google Adds Voice Biometrics to its Android Authentication Options
Version 7.0 of Google Play Services features “Trusted Voice,” which enables smartphone owners to speak a selected passphrase to receive updates or download new apps.
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Intelligent Assistance Chronicles: Personal Virtual Assistants Meet Interactive Specialists
Personal Virtual Assistants and Intelligent Specialists will co-exist, interact and evolve jointly and separately.
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India’s ICICI Bank Launches Voice Biometrics for Phone Banking
ICICI Bank becomes the first bank in India to deploy voice biometrics authentication to verify phone-based customers paying bills or transferring funds between accounts.
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Research Sponsored by Aspect Software Shows “The Future of Customer Service is Self-Service”
A new study issued jointly by Aspect Software and The Center for Generational Kinetics provides research-based observations on fundamental changes in customer-to-business (C2B) conversations.
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TransUnion Teams with OneVault to Build National Voice Bank in South Africa
TransUnion formed a partnership with South African voice biometric specialist OneVault to operate a national “Voice Bank,” which will be cloud-based resource to support voice-based authentication.
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New, Improved Amazon Dash = The Easy Button for Ordering Household Goods
It’s been nearly a year since Amazon.com introduced Dash which, at the time, was a bar code-reading “magic wand” that enabled Amazon Prime customers to order any item they’d like with the wave of their hands. During the ensuing year… Read More ›