Recent Posts - page 48
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Siri Payments from Barclays is State-of-the-Art, For Better and Worse
Barclays UK has certainly upped the ante with Siri payments, fusing electronic person-to-person payments with existing Natural Language Understanding (NLU) and biometric authentication resources.
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Share the Excitement Surrounding Intelligent Assistance
In a three-part podcast, “Voice-First” expert Brian Roemmele and Opus Research’s Dan Miller discuss the growing importance and maturity of technologies that support intelligent virtual assistants and bots.
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Doc.ai Leverages NLU for Medical Personal Advisor
With Deloitte named as an early customer, the conversational intelligent assistant will answer patients questions to build out a personal health profile and make predictions about future health outcomes.
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Alexa & Cortana Will Soon Talk Directly to Each Other; This is Progress!
Microsoft and Amazon announced that they are collaborating to get Alexa and Cortana talking to one another.
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About Opus Research
Opus Research is a diversified advisory and analysis firm providing critical insight on software and services that support digital transformation. Opus Research is focused on the intersection of CX and the future of work, paying special attention to Conversational AI,… Read More ›
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TD Ameritrade Offers Facebook Chatbot With Secure Authentication
In developing both a Facebook chatbot and Amazon Alexa skill, TD Ameritrade looks to provide its customers with conversational options for accessing their accounts seeking a truly omnichannel offering.
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Real-World Deployments of Intelligent Assistants Highlight Stellar Program for #IAConf
Intelligent Assistants Conference San Francisco goes beyond the hype and technical jargon with a stellar speaker roster & agenda designed to help business executives and decision makers.
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Webcast: Delivering Serious ROI Through Intelligent Assistants
In this webinar (Tuesday, August 29th), Opus Research and representatives from Synthetix, outline how to build a comprehensive business plan and deployment strategy for enterprise intelligent assistants.
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JetBlue and Gladly Team Up for Improved Intelligent Assistance
In addition to investing in the company, JetBlue will use the Gladly person-centered platform to provide its customer service agents with a complete view of each flyer’s customer profile and leverage intelligent assistance to enhance traveler service.
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[24]7’s Recent Actions Herald Move to Conversational Marketing
As part of the company’s Customer Journey Analytics platform, [24]7 is stepping up the game for intelligent assistance by adding predictive chat, personalization, and search bidding with AIVA as a capable intelligent assistant connecting it all.