Recent Posts - page 46
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Innovative Approaches to Fight Spoofing of Voice Authentication
With additional modalities, factors and security layers for voice biometrics, a new wave of Intelligent Authentication solutions are fusing both biometric and behavioral user characteristics to deliver secure, seamless authentication.
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Redefining Digital Self-Service and the Customer Experience | C3 London May 2018
Opus Research, the firm that coined the term “Conversational Commerce,” is proud to announce the launch of a Conversational Commerce Conference London (May 8-9, 2018) conference tackling real-world opportunities for Intelligent Assistance and Intelligent Authentication.
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Accelerating Mobile Biometrics: Doing Nothing is Not an Option
From Opus Research Intelligent Authentication Program Director Ravin Sanjith, learn six key considerations for implementing mobile biometrics that can be leveraged to fast-track selection, design, deployment and operational success.
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Voice Biometrics, Phone and Network Imaging – a Magic Mix for Intelligent Authentication
London-based Eckoh announces a patent that combines voice biometrics with phone ‘footprinting’, adding yet another innovative layer to their secure payments solutions.
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With myEinstein and myLightning Salesforce Democratizes Intelligent Assistance
At Dreamforce 2017 Salesforce showcased implementations of myEinstein that reverberate throughout the highly volatile #IA Ecosystem.
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Webinar: Executive Survey — Drivers for Deploying Speech Analytics (2017 Edition)
In the second year of a global tracking study, Opus Research presents findings from a survey of 500 business decision-makers to understand their perspectives in evaluating and deploying Speech Analytics platforms and services.
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How Royal Bank of Canada Built Operational Improvements with an AI Virtual Assistant
In a case study demonstration and live demo at the 2017 IA Conference San Francisco, RBC showed how a new conversational interface increased customer satisfaction for Canada’s largest bank.
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Announcing the 2018 Conversational Commerce Conference Global Series
Opus Research, the firm that coined the term “Conversational Commerce,” is proud to announce the launch of a global series of conferences that tackle real-world opportunities and challenges of Intelligent Assistance and Intelligent Authentication.
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Case Study: IP Australia’s Alex Improves Digital Self-Service with Human-Like Interactions
As part of a digital transformation mandate, the Australian government agency greatly enhanced digital self-service in supporting over 50,000 customer interactions thanks to an intelligent assistant developed by Datacom.
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Case Study: Conversational AI Powers DBS digibank’s Virtual Banking Assistant
DBS digibank, India’s first mobile-only bank, is leveraging Kasisto’s conversational AI platform, KAI Banking, to acquire new customers, drive digital engagement and reduce operating costs.