Recent Posts - page 26
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Four Reasons Why This is The Year of Voice
Voice is building potential energy that will translate to real momentum in relatively short order in 2021. Here are four reasons why.
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The Five Scandals of Amazon Alexa and Google Assistant
If Amazon Alexa or Google Assistant were a person, what kind of person would they be, given their conversational behavior?
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Webinar: Action Plan for ASR – Applications for Conversational Intelligence
Businesses are just scratching the surface when it comes to employing the insights derived from speedy, accurate automated speech recognition. Learn more about real-world ASR applications.
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Opus Research Report: 2021 State of Automatic Speech Recognition
Companies are just beginning to learn how to leverage the potential value of conversations captured between customers, contact centers, and intelligent assistants.
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Webinar: “Delivering Business Value with Automated Speech Recognition”
Exclusive data from a global survey of 400 business decision-makers examines the emerging business opportunities of speech recognition technologies.
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Opus Research Report: “The Business Value of Customized Voice Assistants”
A survey of 320 leaders in 8 industries revealed that top companies recognize the value of custom voice assistants for their customers.
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Clubhouse: What’s Wrong with this Picture?
Oh yeah! There are no pictures. But that is one of the positives when evaluating the potential of Clubhouse, the high-profile leader of the emerging category of Social Audio platform providers. Credit Jeremiah Owyang for compiling this stellar assessment of… Read More ›
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Opus Research Report: “Start your Contact Center AI Strategy with the IVR”
How cloud-based approaches bring natural language and Conversational AI capabilities within the reach of almost any business.
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No, the Sun Has Not Set on Voice
Recently there’s been a discussion in the voice community that boils down to the question: why are we so underwhelmed by voice experiences?
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Webinar: “Hiding in Plain Sight: How to Infuse AI Into Your IVR”
How to train IVRs, the workhorse of automated self-service, to be the cornerstone of your company’s Conversational AI strategy.