With more then 4 million customers, UK’s Talk Talk Group is committed to improving the customer experience by pursuing strategies for intelligent authentication and intelligent assistance. [VIDEO]
Articles
IAuth Chronicles: Nuance Acquires Agnitio
Nuance acquired voice biometrics specialist Agnitio, making its personnel, intellectual property and global customer base part of Nuance Enterprise Division.
X.ai Launches Professional Edition, An Intelligent Assistant for Scheduling Tasks
By democratizing access to a master meeting scheduler, x.ai’s launch of a Professional edition marks a significant milestone for artificial intelligence in the enterprise.
Making Voice Great Again: A Ubiquitous User Interface for AI
Voice is ubiquitous and is the sole modality to take command of electronic devices in the home, and command centers in cars, kiosks, offices and public places.
Dreamforce Showcases the Possibilities of Salesforce Einstein
With a coming-out party at Dreamforce 16, Einstein is mainstreaming artificial intelligence as a viable business tool in developing and maintaining customer relationships.
Why Enterprises Need to Leverage the Power of Natural Language Interaction
In this keynote presentation from Intelligent Assistants Conference SF, Lawrence Flynn, CEO of Artificial Solutions, outlines enterprise strategies for customer communications in the new era of bots, intelligent assistants and conversational commerce. [VIDEO]
Connecting Splunk’s Use of Predictive Machine Learning with Intelligent Assistance
In using Splunk’s machine learning tools to predict customer behaviors, Dunkin’ Donuts has a tremendous opportunity to leverage those insights for intelligent assistants.
Are Friends Electric: Robots, Intelligent Assistants and Personality
A look at how voice and personality factor into our acceptance of bots and intelligent assistants and our desire to integrate them into our daily lives. [VIDEO]
For Salesforce, Intelligent Assistance Has a Name: Einstein
With Einstein, Salesforce has taken huge steps to infuse its core, cloud-based CRM resources with an omnipresent Intelligent Assistant (IA).
Intelligent Assistants Conference San Francisco 2016 – Agenda & Presentations
Opus Research’s Intelligent Assistants Conference is a foundational event in defining how virtual agents, bots, and automated self-service mechanisms deliver business value for digital commerce and customer care.