Opus Research’s 2019 Conversational Commerce Conference showcased conversational technology solutions from prominent brands and enterprises that help save money, create revenue, and improve customer experiences.
Intelligent Authentication
Conversational Commerce Conference 2019 – Agenda & Presentations
Brands and enterprises present case studies on key business opportunities for deploying NLP and conversational technologies for sales & marketing, service automation and customer engagement.
Citizens Banks, Frontier, and Xfinity Home Named 2019 Conversational Commerce Award Winners
Opus Research Awards are intended to showcase excellence and achievement for real-world enterprise deployments of Conversational AI technologies that are focused on customer experience and business value.
Gatekeeper Positions Nuance to Deliver Intelligent Authentication
Nuance Communications has launched a new suite of security services called Nuance Gatekeeper, applying advanced biometric-based solutions to the challenges of biometric authentication and fraud prevention. It is a cloud-based offering, designed to operate at enterprise-grade scale by applying a range of biometrics, artificial intelligence, speech processing and speech analytics with very fast response times.
Opus Research Series: “Vendors That Matter: ID R&D”
With a concentration on “Zero Effort Authentication,” ID R&D’s technology overcomes major painpoints for Conversational Commerce and solves a need for short-utterance authentication for #VoiceFirst Services.
Webinar: “Introducing Visual Speech Recognition”
In this webinar (Sept 17), Opus Research Lead Analyst Dan Miller joins Liopa Co-founder and CEO Liam McQuillan and Fabian Campbell-West (CTO) to discuss how Visual Speech Recognition helps improve voice-first services in real-world situations.
“Hacking” Voiceprints? Little to Fear if You Take Precautions
In the treatment of the BioStar 2 breach, much is made of the irrevocability of biometric data.
Twilio’s Roster of New Products Showcased at SIGNAL
The announcements came fast-and-furious at SIGNAL, the annual event that brings together Twilio’s ecosystem of developers, partners and analysts.
ID R&D’s Latest Release Takes On Requirements of the #VoiceFirst World
ID R&D supports zero-effort voice authentication over multiple channels by introducing the latest version of its flagship voice biometric platform, IDVoice.
Opus Research Report: “Introducing Visual Speech Recognition”
Introduced by Belfast-based Liopa, “Visual Speech Recognition” (VSR) enables a highly practical set of applications to improve the performance of voice-first services and provide real-world business impact.