Opus Research is proud to announce a new research series “Vendors That Matter” which examines innovate firms uniquely qualified in offering enterprise technologies that are making a successful business impact. These companies represent what’s next in finding and delivering intelligent customer support, business value, employee productivity & operational efficiencies, and transforming digital experiences.

The first in the Opus Research “Vendors That Matter” series is ID R&D. With a concentration on “Zero Effort Authentication,” ID R&D’s technology overcomes major painpoints for Conversational Commerce and solves a need for short-utterance authentication for voice-first services.

In this free paper, Dan Miller, Lead Analyst & Founder with Opus Research, writes about how simple user authentication and verification are long-standing impediments to viral growth, acceptance and adopting of Conversational Commerce platforms and services.

Categories: White Papers, Conversational Intelligence, Intelligent Authentication, Articles