Join this live, interactive webinar (Wed., January 25th, 1pm EST) with seasoned conversational AI practitioners from Knowbl and executives from Opus Research to learn why last-generation chatbots struggled and how new transformer-based solutions improve efficiencies to deliver better customer experiences precisely when they’re most needed. Topics include:
- How the latest transformer-based, large language models (like ChatGPT) fit into an enterprise’s self-service strategy
- Why last-generation chatbots have been limited and underwhelming
- What prevents new solutions from entering production and delivering on the self-service promise of AI
- What approaches enable brands to bring transformer-based solutions to production in a fraction of the cost and time
Register for this webinar above or directly at BrightTalk
Categories: Conversational Intelligence, Intelligent Assistants, Webcasts, Articles
Humans in the Loop, Bots on the Clock: Building a Balanced CX Team
Getting It Right: What AI Agents Actually Mean for Customer Support (Webinar)
Voice AI Agents Redefine CX: Trends, ROI, and Strategies for 2025
Why Voice AI Is Foundational for Enterprise Innovation (Webinar)