Webinar: “The Age of Voice Innovation, Part I: Attributes of the New Engine”

Businesses and customer care organizations have benefited from dramatic improvements in automatic speech recognition and the voice channel. Recognition and transcription are reaching unprecedented levels of accuracy; synthetic voices are often indistinguishable from humans; while voice biometrics detects both real and synthesized imposters reliably and at scale.

Join Opus Research and LumenVox for a lively webinar discussion (Tuesday, Sept 14) of the factors that are giving new shape to the voice channel for both self-service and employee communications, including:

  • Pricing: Benefitting from single language models and steadily declining costs
  • Accuracy: Creating new services and use cases (Moore’s law moves to the cloud)
  • Tooling: Democratizing NLU to create voicebots and augmented IVRs
  • Scalability: Serving a diverse customer base across a spectrum of devices

Register for this free webinar above or directly at BrightTalk



Categories: Conversational Intelligence, Intelligent Assistants, Webcasts, Articles

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