Businesses and customer care organizations have benefited from dramatic improvements in automatic speech recognition and the voice channel. Recognition and transcription are reaching unprecedented levels of accuracy; synthetic voices are often indistinguishable from humans; while voice biometrics detects both real and synthesized imposters reliably and at scale.

Join Opus Research and LumenVox for a lively webinar discussion (Tuesday, Sept 14) of the factors that are giving new shape to the voice channel for both self-service and employee communications, including:

• Pricing: Benefitting from single language models and steadily declining costs
• Accuracy: Creating new services and use cases (Moore’s law moves to the cloud)
• Tooling: Democratizing NLU to create voicebots and augmented IVRs
• Scalability: Serving a diverse customer base across a spectrum of devices

Register for this free webinar above or directly at BrightTalk

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