Phil Libin, managing director with General Catalyst, was among a panel of investors discussing the business opportunities for intelligent self-service and conversational commerce at the recent Intelligent Assistants Conference San Francisco. [Video below]
The former CEO of Evernote was joined by Sarah Guo, investor at Greylock Partners, Joshua Kauffman, general partner at Wisdom, and Opus Research’s Lead Analyst & Founder, Dan Miller.
The thought-provoking discussion centered on the explosive proliferation of bots, distribution channels, messaging formats, engagement strategies and how bots will be better at their jobs than humans. [Around the 16:00 mark.]
Categories: Conversational Intelligence, Intelligent Assistants, Articles