Place 2013: The Indoor Marketing Summit is the first event to take a comprehensive look at indoor location, marketing and analytics from a business perspective as well as the broader implications of indoor location for the entire digital marketing ecosystem.
Categories: Articles

Claude Managed Agents and the Parts of CX Automation That Shouldn’t Last
Oracle’s Service Manager Workspace Hints at an AI Control Layer for Service Operations
The Proof-of-Value Scoreboard: Measuring What Matters for BPO AI
Zoom’s Next Act Runs Through CX