Place 2013: The Indoor Marketing Summit is the first event to take a comprehensive look at indoor location, marketing and analytics from a business perspective as well as the broader implications of indoor location for the entire digital marketing ecosystem.
Categories: Articles

Microsoft Build 2026 Highlights a New Phase for Conversational AI
Opus Research Report: Why Customer Experience Needs an AI Agent Control Plane
Zendesk’s Big Bet on Owning the Resolution Layer
What Production-Grade Agentic CX Actually Looks Like