Phil Wolff at Skype Journal said it all in this very insightful post: “Skype’s mobile bizdev execs trumped Skype’s platform technology execs.” Phil paints a portrait of a company whose right-brained, core technology could easily support a group of application developers but has definitely become left-brain dominated.
This means that the lawyers (and investors led by Silver Lake) are prevailing and the prospect Skype operating a “cloud-based” platform for application developers and go-to-market partners is becoming slim. Meanwhile, we can look forward to a Skype handset and a few locked-down relationships with network operators like Verizon.
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