Last week, Dan York (Director of Conversations with Voxeo) interviewed Dan Miller (Senior Analyst, Opus Research) about the upcoming Voice Biometrics Conference on May 4-5 at the Hyatt Regency Jersey City. They spoke about the history of the conference, the kinds of presentations that will be at the event and what attendees will learn. Watch the interview:
Categories: Articles
Cisco’s Dialog Takes Customer Service Beyond the Conversation 
Walmart Gives Personal Agents a Place in the Customer Account 
When Your Customer Sends an Agent 
Opus Research Report: Agentic Commerce, A 15-Year View of a 2-Year-Old Category