![]()
In a series of video interviews, Voxeo’s Dan York chats with some of the leading providers of voice biometrics technology. York includes conversations with Bill Morrow, Chairman and CEO of CSIdentity; Peter Soufleris, Founder and CEO of Vocalect; Ariel Freidenberg, Executive VP of Sales and Business Development forPerSay; and Paul Heirendt, Co-founder, President and CEO of TradeHarbor. Each interview delves into the current trends for voice biometrics, barriers to adoption, and what makes each of these providers’ services unique.
To view the interviews, go to Voxeo’s Emerging Tech Talk podcast.
The podcast series coincides with announced partnerships from Voxeo with CSIdentity, PerSay, TradeHarbor and Vocalect in adding voice authentication applications for customers on Voxeo’s network. The companies have set up a trial process through Voxeo’s Prophecy platforms.
Categories: Articles
Opus Research Report: Why Customer Experience Needs an AI Agent Control Plane
Zendesk’s Big Bet on Owning the Resolution Layer
What Production-Grade Agentic CX Actually Looks Like
Beyond AI Agents: Building the CX Control Plane