[Editor’s Note: As part of ongoing analysis of Conversational Access Technologies (CAT), Opus Research produces occasional “Impact Studies” regarding important industry events, such as major product releases that could shape overall product architectures and market acceptance.]

The July 2006 release of VoiceObjects 6, coupled with the company’s re-location to California, marks a significant product and market shift that will influence how enterprises and service providers can implement and manage self-service phone applications — from touch-tone or speech to multimodal voice, video and text-based applications. VoiceObjects uses a true application-server architecture. By separating application development from application execution and management, VoiceObjects enables both the voice and Web-tool community to better support large and complex CAT deployments.

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