Modality-specific biometrics such as voice, finger, and facial are leveraging machine learning and deep neural networking for a far more efficient, multi-modal, context aware authentication — dare we say “bAIometrics”
Opus Research
About Opus Research
Opus Research is a diversified advisory and analysis firm providing critical insight on software and services that support digital transformation. Opus Research is focused on the intersection of CX and the future of work, paying special attention to Conversational AI,… Read More ›
Webcast: Guidelines for Deploying Mobile Biometrics in Financial Services
In this free webinar (Tuesday, July 11), Opus Research discusses findings from a joint report by Mastercard and the University of Oxford offering key insights for deploying mobile biometrics including strategy and tactics.
BBC Prank of HSBC Voice ID System Overlooks Millions of Successful Authentications
While a BBC reporter may have recently fooled HSBC’s Voice ID system by having his twin brother impersonate his voice, Opus Research believes voice authentication and fraud detection is here to stay and will grow significantly.
Opus Research Welcomes Ravin Sanjith As Intelligent Authentication Program Director
A dynamic coverage area calls for a dynamic leader and Ravin Sanjith meets and exceeds that requirement for Opus Research’s Intelligent Authentication program.
Webinar: “Getting Voice Biometrics Authentication Right in Financial Services”
On Thursday, June 8th, join Interactions and Opus Research as they describe the steps that financial service companies should take to incorporate voice biometrics authentication into the customer care experience.
Opus Research Report: Decision Makers’ Guide to Enterprise Intelligent Assistants
Opus Research presents a comprehensive assessment of the current Intelligent Assistant (IA) and bot solution provider landscape with special focus on 28 vendors offering “enterprise-grade” solutions, accounting for over 2,700 deployments of intelligent assistants among 1,200 customers.
Intelligent Authentication Conference San Francisco 2016 – Agenda & Presentations
Intelligent Authentication Conference San Francisco 2016 featured interactive panel discussions and case study presentations from TalkTalk, MasterCard, Nuance, RSA, Symnex, BioTrust and iovation.
Opus Research Report: “Voice Biometrics Census: Steady Growth of Global Enrollments”
Opus Research’s latest voice biometrics census underscores how voice is a ubiquitous, highly personalized authentication factor with the capability to combine command and control with identification and access management.
Webinar: “Executive Survey on Speech Analytics – Proven Value and Future Potential”
In a recent survey commissioned by Uniphore, Opus Research asked 500 influential executives in the contact center and customer experience domain about the perceived value of Speech Analytics