The recurring theme at this year’s CES will be that voice control and natural language are the preferred way for consumers to take charge of electronics.
Natural Language
Why Enterprises Need to Leverage the Power of Natural Language Interaction
In this keynote presentation from Intelligent Assistants Conference SF, Lawrence Flynn, CEO of Artificial Solutions, outlines enterprise strategies for customer communications in the new era of bots, intelligent assistants and conversational commerce. [VIDEO]
Natural Language Processing Enters the World of Chat-Based Enterprise Collaboration
Similar to Slack, ChatGrape is an enterprise chat-based collaboration tool that uses natural language processing and real-time linguistic analysis to bring secure, searchable intelligent assistance to business teams.
IBM Watson: A Force Multiplier for Intelligent Assistance
The epicenter of IBM Watson’s developer support efforts (as well as the headquarters for its Watson-based Commerce efforts) is moving to San Francisco
Canada’s Manulife Brings Intelligent Authentication to its Customer Care Efforts
Customers of Manulife Bank can use their own words for automated self service and the company’s financial advisors can use voice-based authentication to gain access to customer care.
Jibo is First Licensee of Sensory’s “Cloud-Free” Natural Language Software
When Jibo, Inc., rolls out its “family robot” later this year its ability to understand and respond to spoken words will be based on embedded software from Sensory.
Aspect Mobility Suite Debuts to Support Intelligent Assistance Across Multiple Channels
Aspect’s Mobility Suite is a cloud-based set of products and capabilities that take a mobile-first, developer-friendly approach to multichannel customer care and intelligent assistance.
Openstream, LinguaSys Agreement Announced at Intelligent Assistants Conference
Two participants in Opus Research’s Intelligent Assistants Conference took the opportunity to announce a partnership that could profoundly improve the rate at which enterprise virtual assistants propagate in corporate settings. Openstream, a technology specialist founded in 1997, agreed to integrate… Read More ›
Intelligent Assistants are Starting to Differentiate Themselves
As markets mature, incumbents distinguish themselves by capitalizing on long-term branding and R&D investment, while insurgents put pressure on with new features and functions that they hope will gain traction. A flurry of new announcements in the Intelligent Agent domain… Read More ›
Microsoft’s Silent, But Cortana is Getting Ready to Replace Bing on Windows Phones
without confirmation from Microsoft), the fictional artificially intelligent being that first appeared in the xBox videogame “HALO: Combat Evolved” and its sequels, is being recruited to be the “Siri-equivalent” for Windows-based phones and tablets.