Salesforce and Microsoft, two giants of cloud-based computing, employ their own branded renditions of #GenerativeAI based on OpenAI’s library or LLMs and generative AI resources.
chatbots
Two More Bricks in the Conversational Intelligence Wall: Uniphore Acquires Red Box and Hexagone
The combined technologies complement Uniphore’s X Platform “fusing” voice and text-based conversational data with visual and tonal metadata to derive insights that foster better customer understanding.
Invitation for Nominations: 2023 Opus Research Awards for Conversational AI
Opus Research is pleased to announce the launch of the prestigious 2023 Conversational AI Awards recognizing excellence for real-world implementations of chatbots, voicebots, and conversation intelligence.
Webinar: “Making Bots Better: Leveraging Transformer-Based Solutions”
Join Knowbl and Opus Research to learn how the latest transformer-based, large language models (like ChatGPT) enable enterprises to deliver on the self-service promise of Conversational AI.
Don’t Miss A Great Opportunity to Attend Intelligent Assistants Conference San Francisco
Opus Research’s Intelligent Assistants Conference, which began in San Francisco in 2014, is the first, best and only event dedicated to digital self-service
Bing Business Bots: Powering Intelligent Assistance for Small Businesses
With a full suite of natural language understanding, artificial intelligence, and bot building tools, Bing Business Bots is an obvious yet brilliant service offered by Microsoft for small businesses.
Beyond the Bot Hype: Intelligent Assistants Conference London Is One Week Away
Featured case studies and presenters from leading brands & enterprises: HSBC, Google, BGL Group, Capgemini, Dixon’s Carphone, Amazon, T-Mobile, Enfield Council, Motability Operations, and more
Creative Virtual’s Prestigious Queen’s Award Reflects Growth of Intelligent Assistance
In receiving the Queen’s Award for Enterprise in the Innovation, one of the highest honors a UK business can receive, Creative Virtual has shown a commitment to machine learning, process automation, and conversational intelligent assistants.
Experienced Executives Talk about Intelligent Assistants’ Impact on CX (and Their Bottom Lines)
With “voice-first” devices in 10 million homes answering to “Alexa”, “OK Google” or simply “Computer”, the #IAConfLondon is the place to meet the people that are defining the best ways to incorporate Intelligent Assistants into your customer care strategies.
Contrasting Views Surround News of the Death of Chatbots
Reports on the death of chatbots are greatly exaggerated. Viewpoints of a couple of thoughtful industry leaders illustrate two, quite different suggestions addressing how the chatbot community should climb out of the hole.