Opus Research is pleased to announce the launch of the prestigious 2023 Conversational AI Awards recognizing excellence for real-world implementations of chatbots, voicebots, and conversation intelligence.
Bots
Don’t Miss A Great Opportunity to Attend Intelligent Assistants Conference San Francisco
Opus Research’s Intelligent Assistants Conference, which began in San Francisco in 2014, is the first, best and only event dedicated to digital self-service
Bing Business Bots: Powering Intelligent Assistance for Small Businesses
With a full suite of natural language understanding, artificial intelligence, and bot building tools, Bing Business Bots is an obvious yet brilliant service offered by Microsoft for small businesses.
Intelligent Assistants Conference London 2017 – Agenda & Presentations
Hosted by Opus Research, IA Conference London 2017 featured leading brands and enterprises, including Dixons Carphone, Amazon, Skyscanner, T-Mobile, Google, BGl Group, HSBC and others, defining the role of intelligent assistants as ubiquitous, conversational user interfaces.
Beyond the Bot Hype: Intelligent Assistants Conference London Is One Week Away
Featured case studies and presenters from leading brands & enterprises: HSBC, Google, BGL Group, Capgemini, Dixon’s Carphone, Amazon, T-Mobile, Enfield Council, Motability Operations, and more
Intelligent Assistants & Bots: Transforming Self-Service
Brainfood’s Martin Hill-Wilson recently interviewed Opus Research’s Dan Miller about how bots, AI and intelligent assistants are transforming self-service strategies.
Intelligent Assistance Meets Intelligent Automation
With the term “Intelligent Automation” popping up more frequently in the C-Suites of enterprises and service providers, how do the concepts of Intelligent Assistance and Intelligent Automation relate to each other?
Baidu’s Recent Hire of AI Expert Signals Commitment to Bot Technology and Intelligent Assistants
With the hiring of former Microsoft Executive Vice President Qu Li, Baidu is making a significant push into building products and services for conversational bots, smart home assistants and self-driving cars.
Opus Research Report: “Six Perspectives on Intelligent Assistance”
Practical advice for six key enterprise stakeholders — the IVR team, Contact Center Operations & Management, Systems Design & Development, Digital Commerce & Emerging Technologies, Customer Experience, and Marketing — on how to develop an Intelligent Assistance strategy.
Redefining UI: Compelling & Conversational Intelligent Assistants
How conversational user interfaces — voice, text, graphical, etc. — are meeting the needs of today’s bots and intelligent assistants? From Intelligent Assistants Conference San Francisco hosted by Opus Research. [VIDEO]