Recent Posts - page 7
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2024 Conversational Intelligence Intelliview: Leading Solution Providers in AI-Powered Insights
Opus Research’s 2024 Conversational Intelligence Intelliview details 18 solution providers’ technology differentiators, business impacts, and future vision for advanced LLMs and Generative AI.
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Gauge Your Position on the GenAI Continuum
As a contact center professional, it’s likely your company is somewhere in the process of evaluating or implementing Generative AI capabilities. Large Language Models (LLMs) fall under the broader umbrella of Generative AI. This classification emphasizes an LLM’s capability to… Read More ›
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My Modest Proposal: A “Gap Year” For GenAI
Giving GenAI its gap year provides “us humans” with additional time to define our own roles and responsibilities vis a vis the new tech.
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Upcoming Webinar with Interactions and Opus Research: Navigating the IVA Landscape
Join experts from Opus Research and Interactions (Tuesday, May 14) to learn how Generative AI optimizes IVA performance and maximizes ROI.
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Insights and Highlights from Enterprise Connect 2024
One theme at this year’s event was unmistakable: the omnipresence of AI (particularly LLMs) and Generative AI across every session and discussion.
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Open Source Grok – Should We Care?
The release of Grok, a powerful language model that could democratize access to cutting-edge AI capabilities, is a significant evolutionary step.
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The Goldilocks View of Anthropic’s New Claude 3 Models
The unveiling of Anthropic’s Claude 3 models — Haiku, Sonnet, and Opus — presents an intriguing development in the AI sector, particularly for business leaders keen on understanding the evolving landscape of large language models (LLMs). Like Goldilocks navigating her… Read More ›
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Deadline Extended: Nominations for 2024 Conversational AI Awards
Past Opus Research Conversational AI award winners include Johnson & Johnson, USAA, TELUS, FedEx, Hyatt, and others – deadline extended to March 15th!
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Coming to a Device Near You: Generative AI Goes Local and Potentially Personal
Recent efforts by Nvidia and Apple in deploying large language models (LLMs) locally on devices mark an interesting development in the evolution of generative AI technology.
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Zoho’s AI Blueprint: Balance Model Size for Maximum Affordability
Zoho aims to select the most efficient and cost-effective option for Large Language Models for each specific task.