Recent Posts - page 49
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Facebook’s Acquisition of Ozlo Bolsters Better Conversations Between People and Bots
The acquisition of Ozlo signals that Facebook is ready to bake better understanding into its “bot” ecosystem to make text-based virtual chat more appealing and effective.
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LogMeIn Bolsters Digital Self-Service with Nanorep Acquisition
In an acquisition signaling potential consolidation in the customer self-service marketplace, LogMeIn acquires intelligent assistant provider Nanorep for $50 million.
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USAA Launches Alexa Skill Powered by Clinc AI
USAA members are helping define the future of financial services offered through voice-first metabots by piloting a “skill” (powered by Clinc AI) offered through Amazon’s Alexa.
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Amazon’s Acquisition of Graphiq: A Smarter Alexa and More Pictures, Too
The addition of visual information along with streamed video and audio content will serve to make the use of Amazon’s assistants more compelling across a number of devices, modalities and media.
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Opus Research Report: “Voice Biometrics Intelliview: Solutions to Optichannel Challenges”
This new report, with a comprehensive list of company dossiers, provides a single point of reference to understand the competitive differences for companies offering software, services or platforms for voice-based authentication.
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Machine Learning Strengthens Interactions Omnichannel Offerings
With the Digital Roots acquisition, Interactions adds impressive new capabilities including powerful natural language analysis tools driven by machine learning all focused on the social media channel.
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Technological and Regulatory Planets Align for Continuous Intelligent Authentication
The combined forces of machine learning and artificial intelligence technologies join with privacy-supported legislation to accelerate deployment of secure, usable and scalable Identity and Access Management solutions.
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Reflections on MobileBeat 2017: Intelligent Assistance By Another Name
Call it what you will, but Intelligent Assistance (IA) is at the core of today’s online and offline commerce.
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Fourth Annual Intelligent Assistants Awards Recognize Superior Use of NLU, Machine Learning, AI
Since 2014, the Intelligent Assistants Awards have honored leading brands & enterprises who deliver best-in-class digital self-service.
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Webcast: Guidelines for Deploying Mobile Biometrics in Financial Services
In this free webinar (Tuesday, July 11), Opus Research discusses findings from a joint report by Mastercard and the University of Oxford offering key insights for deploying mobile biometrics including strategy and tactics.