Recent Posts - page 27
-
Webinar: “Automated Assistance – Shaping the Future of Digital Customer Support”
-
“2020 Vision” for Conversational Commerce: Five Things We Must Get Right
It would be poetic justice for 2020 to be the year that everything in Conversational Commerce comes into focus; but that is too much to ask. Still, several positive trends are afoot as we enter the second decade of the… Read More ›
-
Opus Research Report: “Positive, Real-World Results for Conversational Assistance”
-
Opus Research “Vendors That Matter” Series: Marchex
-
Webinar: “How Conversational Intelligence Drives Better Business Outcomes”
-
Salesforce’s Dreamforce Leads off with “Hey Einstein!” and Partnerships with Amazon and Google
-
Opus Research Report: “Decision Makers’ Guide to Enterprise Intelligent Assistants (2019 Edition)”
-
Microsoft Releases Power Virtual Agents to Further Democratize Conversational Bots
-
Marchex Updates Anti-Robocall Service Using Elements of AI and Voice Biometrics
-
Vonage Rebranding Signals Single CPaaS Approach