Opus Research, the firm that coined the term “Conversational Commerce,” is an industry pioneer in hosting more than two dozen conferences that tackle real-world opportunities and challenges of Intelligent Assistance and Intelligent Authentication. Since 2007, Opus Research has organized and… Read More ›
Search results for ‘intelligent authentication’
Siri Payments from Barclays is State-of-the-Art, For Better and Worse
Barclays UK has certainly upped the ante with Siri payments, fusing electronic person-to-person payments with existing Natural Language Understanding (NLU) and biometric authentication resources.
About Opus Research
Opus Research is a diversified advisory and analysis firm providing critical insight on software and services that support digital transformation. Opus Research is focused on the merging of NLU, machine learning, conversational AI, generative AI, conversational intelligence, intelligent authentication, LLMs,… Read More ›
Analysts
Dan Miller, Lead Analyst & Founder, Opus Research Dan Miller founded Opus Research in 1986 and helped define Conversational Commerce through consulting engagements and by authoring scores of reports and advisories addressing business opportunities that reside where automated speech and… Read More ›
#IAConf Wrap-up: Bridging Chasms in IA Ecosystem
The IA Conferences exposed a set of dichotomies, both for core technologies and their capabilities, when deployed for real-world use cases.
Making the Case for Voice Biometrics in the Contact Centre
Nearly all implementations of voice biometrics are driven by promises to make it easier for customers to gain account access, reduce the time spent by front-line agents in authenticating customers, and making sure customers’ personal data and services are secure.
Knurld Poised to put Parent Company’s Neural Networking Tech into Practice
June 6 saw a cascade of very interesting announcements emanating from San Diego, headquarters city for KnuEdge™ Inc., formerly called Intellisis.
MasterCard: The Role of Security and Simplicity in Identity Verification
With the rollout of Identity Check, a multi-factor biometric authentication solution, Identity Check, MasterCard has unveiled continuous identity verification as part of a contextually aware multi-layered approach to security in an increasingly connected world. [VIDEO]
Themes and Memes from IA-Squared
In April 2016, Opus Research convened a unique event showcase for both IA and IAuth solutions.
Bots, AI and Conversational UIs Top List of Hot Topics at #IA-Squared
The Intelligent Assistants space is red hot and has recently become crowded with personal assistants, personal advisors, customer-facing enterprise virtual agents, chatbots, and just plain bots. In the midst of this frenzy, our IA landscape defines core technology services that support all aspects of Intelligent Assistance and creates a deliberate taxonomy of intelligent assistant categories.