Self-service professionals, speech scientists and VUI (voice user interface) experts, alike, are grappling with a new set of challenges borne of the need to support search, command and control and e-commerce in a “post-PC” but “pre-PVA” world.
Articles
Subtracting Siri Would Be a Mistake
Piper Jaffray’s Analyst Gene Munster reportedly issued a research note to clients speculating that Apple will exclude Siri from a forthcoming, low-cost version of the iPhone 5. Upon reflection it is my belief that such a tactic would be a big mistake.
Facebook Acquisition to Socialize Speech-to-Speech Translation
As part of its successful efforts to build major mobile mojo, Facebook is now poised to add “speech-to-speech” translation to its repertoire.
OK Google… Now We’re Talking!
Google’s new phone, the Moto X, enables its owners to take command of their digitized world without pressing a button, making a gesture or touching a screen.
Authentify’s xFA(TM) Brings Smartphones and Unique Cryptographs Together with Voice Authentication
A new service, called xFA(TM), from Authentify provides a glimpse of multifactor authentication’s future. Building on the company’s legacy of certificate-based, out-of-band, phone-based user authentication, the company is employing a new, screen-based approach to replacing OTP (one-time passwords) or KBA (knowledge-based authentication) in order to log-on to a secure network.
Project Ansible: Siemens and frog design Think Different About UC
Marking a major milestone in the roll-out of its next generation of open, unified communications (UC) hardware, software and services, Siemens Enterprise Communications has begun to unveil selected features of Project Ansible.
Chinese Smartphone Maker TCL Selects Nuance’s Swype as Default Keyboard for U.S. Market
Up-and-coming Chinese OEM, TCL Communications Technology Holdings Ltd, has expanded its licensing agreement with Nuance, making Swype the default keyboard for its line of Android-based smartphones sold in the U.S.
Aspect Software Buys Voxeo for $150 million; Augments Self-Service and Cloud Offerings
Aspect Software, which provides customer interaction management, workforce optimization and business process automation software to companies around the world, is buying multi-channel self-service technology specialist Voxeo for a reported $150 million.
Automated Speech in Cars: Regressing to the Mean (Not Mean-Spirited)
As automakers seek differentiation through innovation, speech-enabled solution providers are coming under criticism and being called upon to step up their game.
Siri Adds Bing Search Results To Fulfill PVA Promise
It’s fascinating to watch Google evolve from a “search engine” into something much more interesting and complex. The rise of mobile, the launch of Google Now, the improvements in voice search and the more recent, conceptual introduction of what Google… Read More ›