TalkTalk, a provider of “quadruple play” communications and entertainment services, now enables its subscribers to use their voice to speed up secure access to its automated service lines.
Articles
Why IoT Needs Intelligent Assistants
As the natural user interface of IoT, intelligent assistants have the ability to interact with connected devices to make them easily accessible and complete tasks on our behalf.
Nymi Band: A Wearable Approach to Intelligent Authentication
My highlight for RSA 2016 was Nymi, a private company coming out of semi-stealth mode to build awareness of its first product, Nymi Band.
5 Steps for Architecting Your Company’s Digital Self-Service Strategy
USAA, Shell Corporation, Ticketbis, Swedbank and ING are among the many firms using intelligent assistants to address customer support challenges. Hear their case studies at Intelligent Assistants Conference London (April 26-27).
MasterCard’s Identity Check To Promote Simple, Secure Digital Commerce
With the upcoming global rollout of Identity Check, a multi-factor biometric authentication solution for payments, MasterCard is staking its claim as an industry leader fostering the growth of secure digital commerce.
How Voice Plays into the Rise of the Conversational UI
A new user adoption survey by MindMeld shows more people are using their voice to get things done on smartphones and how voice-assisted Conversational UI continues to gain traction.
We Hear an Echo: Sharing Economy Strikes a Balance Between Artificial Intelligence and Human Input
The one product that best epitomizes the shift in making technology bend to serve us humans, rather than the humans literally mutilating themselves (ruining their posture, their vision, their social face-to-face connectivity with fellow humans) just so that they can extract value from technology, is the Amazon Echo.
Sony Concept Products Foreshadow a Shift to Voice
At this week’s Mobile World Congress, Sony demoed two new products in the Xperia line that rely on voice control and usher in a new phase of devices for intelligent assistance.
News Analysis: Blueworx, the New Name for WebSphere Voice Response
Waterfield Technologies, a U.S.-based system integrator specializing in customer care technology solutions, has acquired the WebSphere Voice Response (WVR) product line and operations to be delivered through newly formed subsidiary, Blueworx.
HSBC Rolling out Voice- and Fingerprint-based Authentication to 15 Million Customers
The IAuth (Intelligent Authentication) train has clearly left the station and banks are playing a major role.