Evaluating successful Conversational Intelligence initiatives that accelerate sales, enhance employee productivity, optimize marketing campaigns, improve intelligent assistants, and provide a defined competitive advantage.
Articles
Knowbl Case Study with Insightrade: No Training Required!
Join the founders of Knowbl and Insightrade for a case study on how a new transformer-based product took a crypto company to hundreds of intents in days.
ValidSoft’s See-Say Provides Guaranteed Identity in the Zero Trust Era
See-Say combines voice biometrics and speech recognition with encrypted delivery in order to provide a low-friction, speedy, identity verification system.
Amazon re:Inventing Alexa? It doesn’t Look Like It.
News of “massive layoffs” at Amazon’s Worldwide Digital Division rattled the cohort of individuals interested in voice-based services and Conversational AI.
Inbenta and PhoneMyBot Case Study: Augmenting Chatbots with Intelligent Voice
From Conversational Cloud Conference 2002, join Livio Pugliese and Jordi Torras as they discuss how to integrate chatbots with a voice channel, avoiding pitfalls and adapting conversation to the new medium.
5 Fundamentals of the Conversational Cloud
Here are 5 key takeaways for executives as you pursue plans to introduce conversational AI to improve Customer Experience (CX) and Employee Experience (EX).
Webinar: “Conversational Intelligence: Measurable Results Through Better Listening”
Join Opus Research, GoDaddy, and LivePerson (Dec 6) to learn real-world case studies and detailed high-impact use cases for Conversational Intelligence.
Foundations of the Conversational Cloud: C3 2022 Opening Remarks
Opening remarks from Opus Research C3: Foundations of the Conversational Cloud, from New Orleans! #OpusNOLA22
Countdown to Conversational Cloud Conference (C3) 2022, It’s About D@mn Time!
Join Opus Research and your professional peers (New Orleans, Nov 10-11) for important conversations and timely presentations on how Conversational AI, automation, and digital technologies are transforming customer experiences.
The Conversational Cloud by Another Name: “Suiteform”
At its recent Analyst Summit, NICE Ltd introduced the “Suiteform” which it expects to become a de facto standard for combining suite of services for digital CX into a “platform”.