Santander releases an updated SmartBank app becoming the first UK banking firm to deploy voice payment technology to enable customers to make transfers using voice and taking steps to deliver a future banking experience.
Intelligent Authentication
Intelligent Assistance Meets Intelligent Automation
With the term “Intelligent Automation” popping up more frequently in the C-Suites of enterprises and service providers, how do the concepts of Intelligent Assistance and Intelligent Automation relate to each other?
Redefining UI: Compelling & Conversational Intelligent Assistants
How conversational user interfaces — voice, text, graphical, etc. — are meeting the needs of today’s bots and intelligent assistants? From Intelligent Assistants Conference San Francisco hosted by Opus Research. [VIDEO]
Amazon Lex Democratizes Alexa-powered Skills
With the introduction of Lex, Amazon has leapfrogged other metabot providers, like Apple’s Siri and Google Assistant.
Interactions Adds Voice Biometrics to Curo Platform
By adding caller authentication to the Curo Speech and Language Platform, Interactions is offering a customer care solution that reduces fraud, controls costs and enhances customer experience.
Who’s Your Metabot? What’s Next for Intelligent Personal Assistants
As Siri, Google Assistant, Amazon Alexa and other “metabots” build rich, third-party ecosystems, these intelligent personal assistants are unhooking the direct link between brands and their customers. [VIDEO]
Announcing Intelligent Assistants Conference London 2017
The groundbreaking Intelligent Assistants Conference series is designed for executives involved in digital commerce, chatbots, emerging technologies, self-service, optichannel authentication & security, customer care, strategy & innovation.
How Talk Talk Group Introduced Intelligent Self-Service to Transform the Customer Experience
With more then 4 million customers, UK’s Talk Talk Group is committed to improving the customer experience by pursuing strategies for intelligent authentication and intelligent assistance. [VIDEO]
IAuth Chronicles: Nuance Acquires Agnitio
Nuance acquired voice biometrics specialist Agnitio, making its personnel, intellectual property and global customer base part of Nuance Enterprise Division.
Intelligent Authentication Conference San Francisco 2016 – Agenda & Presentations
Intelligent Authentication Conference San Francisco 2016 featured interactive panel discussions and case study presentations from TalkTalk, MasterCard, Nuance, RSA, Symnex, BioTrust and iovation.