With the introduction of Lex, Amazon has leapfrogged other metabot providers, like Apple’s Siri and Google Assistant.
Intelligent Authentication
Interactions Adds Voice Biometrics to Curo Platform
By adding caller authentication to the Curo Speech and Language Platform, Interactions is offering a customer care solution that reduces fraud, controls costs and enhances customer experience.
Who’s Your Metabot? What’s Next for Intelligent Personal Assistants
As Siri, Google Assistant, Amazon Alexa and other “metabots” build rich, third-party ecosystems, these intelligent personal assistants are unhooking the direct link between brands and their customers. [VIDEO]
Announcing Intelligent Assistants Conference London 2017
The groundbreaking Intelligent Assistants Conference series is designed for executives involved in digital commerce, chatbots, emerging technologies, self-service, optichannel authentication & security, customer care, strategy & innovation.
How Talk Talk Group Introduced Intelligent Self-Service to Transform the Customer Experience
With more then 4 million customers, UK’s Talk Talk Group is committed to improving the customer experience by pursuing strategies for intelligent authentication and intelligent assistance. [VIDEO]
IAuth Chronicles: Nuance Acquires Agnitio
Nuance acquired voice biometrics specialist Agnitio, making its personnel, intellectual property and global customer base part of Nuance Enterprise Division.
Intelligent Authentication Conference San Francisco 2016 – Agenda & Presentations
Intelligent Authentication Conference San Francisco 2016 featured interactive panel discussions and case study presentations from TalkTalk, MasterCard, Nuance, RSA, Symnex, BioTrust and iovation.
#IAConf Wrap-up: Bridging Chasms in IA Ecosystem
The IA Conferences exposed a set of dichotomies, both for core technologies and their capabilities, when deployed for real-world use cases.
IA Conferences Preview: Great Discussions on The Future of Intelligent Assistance
Excitement around conversational user interfaces, chatbots and voice assistants to prompt sessions at Intelligent Assistants and Intelligent Authentication Conferences.
Opus Research Report: “Voice Biometrics Census: Steady Growth of Global Enrollments”
Opus Research’s latest voice biometrics census underscores how voice is a ubiquitous, highly personalized authentication factor with the capability to combine command and control with identification and access management.