Conversica offers sales teams a virtual sales assistant that uses a set of complex, well-structured algorithms and whose sole function is to follow up on every single lead.
Intelligent Assistants
Natural Language Processing Enters the World of Chat-Based Enterprise Collaboration
Similar to Slack, ChatGrape is an enterprise chat-based collaboration tool that uses natural language processing and real-time linguistic analysis to bring secure, searchable intelligent assistance to business teams.
Emotionally Intelligent Digital Assistants Have the Ability to Understand Your Feelings
Will enterprise intelligent assistants have the tools and technology to detect emotional states and anticipate human needs? What will that mean for the future of customer care?
Creative Virtual Provides Natural Language UI for Atos’ Digital Customer Experience Transformation Platform
Atos has entered the intelligent assistant market with a cloud-based solution packaged as the Digital Customer Experience Transformation (DCXT) platform.
Lionbridge’s GeoFluent Supports OmniLingual, OmniChannel Intelligent Assistance
Lionbridge is set on bringing the idea of omnichannel and “omnilingual” conversations into the Intelligent Assistants domain.
IA Squared London: Meet the Leaders Shaping the Future of Personalized, Conversational Customer Care
Intelligent Assistants Conference 2016 & Intelligent Authentication Conference 2016 (Apr 26-27, London) is a gathering place for executives who are committed to improving the customer experience.
How BMW Empowers Customers’ Online Financing Options with Intelligent Assistants
Up2drive.com, the online auto finance division of BMW, uses a virtual agent to help customers through their car-shopping journey. [VIDEO]
The Knowledge Graph and Its Importance for Intelligent Assistance
As one of the underpinnings of Google’s search algorithms, the knowledge graph has the ability to give you the exact answer you’re seeking. Will intelligent assistants be able to leverage data in a similar way to respond faster and more accurately?
NICE’s Purchase of Nexidia Ups the Ante for IA
NICE Systems has agreed to acquire speech analytics specialist Nexidia for approximately $135 million.
Why Text-Based Commerce is the Future of Intelligent Assistance for Facebook and WeChat
As mobile becomes the preferred way of joining the connected world, will chat and text-based messaging apps be the primary user interface (UI) for intelligent assistance?