The one product that best epitomizes the shift in making technology bend to serve us humans, rather than the humans literally mutilating themselves (ruining their posture, their vision, their social face-to-face connectivity with fellow humans) just so that they can extract value from technology, is the Amazon Echo.
Intelligent Assistants
Sony Concept Products Foreshadow a Shift to Voice
At this week’s Mobile World Congress, Sony demoed two new products in the Xperia line that rely on voice control and usher in a new phase of devices for intelligent assistance.
X.ai – Building a World Where You’ll Never Have to Herd Cats Again
Opus Research got a glimpse into a future without the drudgery of setting up meetings during a conversation with x.ai’s CEO and founder Dennis Mortensen.
Opus Research Report: “Foundations of Intelligent Authentication, Part 1: Definitions, Landscape and Use Cases”
In 2015, Opus Research issued the defining document for Enterprise Intelligent Assistants. Now Opus observes that Intelligent Assistants will require simple, secure, seamless ways to authenticate individuals so that they can provide highly personalized and trusted services.
Messaging: The Future of Brand Engagement?
By enabling brands to have personal, real-time conversations with consumers on messaging platforms — such as chatting with Disney’s Miss Piggy via Facebook Messenger — companies such as Imperson and MSG.ai are using intelligent assistants to reach a much wider audience.
Interactions’ Curo May be the Cure for the Common IVR
Interactions LLC has announced a set of innovations that represent the integration of the AT&T Watson platform, now branded as Curo™.
Conversica Ramps Up Its Virtual Sales Assistant To Keep Tabs on Prospects
Conversica offers sales teams a virtual sales assistant that uses a set of complex, well-structured algorithms and whose sole function is to follow up on every single lead.
Natural Language Processing Enters the World of Chat-Based Enterprise Collaboration
Similar to Slack, ChatGrape is an enterprise chat-based collaboration tool that uses natural language processing and real-time linguistic analysis to bring secure, searchable intelligent assistance to business teams.
Emotionally Intelligent Digital Assistants Have the Ability to Understand Your Feelings
Will enterprise intelligent assistants have the tools and technology to detect emotional states and anticipate human needs? What will that mean for the future of customer care?
Creative Virtual Provides Natural Language UI for Atos’ Digital Customer Experience Transformation Platform
Atos has entered the intelligent assistant market with a cloud-based solution packaged as the Digital Customer Experience Transformation (DCXT) platform.