By typing a message to @Expedia within Facebook Messenger, the bot immediately responds with an offer to help you find a hotel.
Intelligent Assistants
Prize-Winning Alexa Skill from USAA Reveals Meaning of Intelligent Assistance
A simple statement to a conversational interface can initiate a relatively complex set of computational and analytic activities resulting in a prescriptive call to action that culminates in a transaction.
How Swedbank’s Virtual Assistant Benefits Customers and Agents
Swedbank’s virtual assistant engages in automated conversations to solve customers’ problems and helps employees deliver next best actions to improve customer care. [VIDEO]
LinkedIn Will Bring Richer Context to Cortana in its Role as an Enterprise Intelligent Assistant
Imagine the possibilities if we give Cortana access to our LinkedIn profiles, network of connections, groups and complete set of professional interests.
“This is Our Moonshot” – The USAA Experience Challenge
From 2016 Intelligent Assistants Conference & Intelligent Authentication Conference London: USAA’s Darrius Jones describes how his company provides both intelligent assistants and simple security to a highly-diverse and geographically dispersed member base. [VIDEO]
MasterCard: The Role of Security and Simplicity in Identity Verification
With the rollout of Identity Check, a multi-factor biometric authentication solution, Identity Check, MasterCard has unveiled continuous identity verification as part of a contextually aware multi-layered approach to security in an increasingly connected world. [VIDEO]
Intelligent Assistance For The Hospitality Industry
The hospitality space is a target for disruption, especially the hotel industry. Marriott, Radisson and Booking.com are fighting back with Intelligent Assistance.
The “Fourth Industrial Revolution” – Convergence of AI, IA, and IoT
In this keynote presentation from Intelligent Assistants Conference London, Geraldine McBride, CEO of MyWave, explains the need for customers to take control of their personal data when managing relationships with enterprises and service providers.
Announcing Intelligent Assistants & Intelligent Authentication Conferences San Francisco (Sep 12-13)
Call for speakers for executives involved in digital commerce, customer care, emerging technologies, self-service, fraud reduction, chatbots, continuous authentication, strategy & innovation.
Google Assistant Signals Dominance of Conversational UI
As Google’s newly announced products rollout later this year, more and more customers will be engaging in natural language conversations to find and buy the things they need.